Privacy Protection

Ek888 Privacy Policy — How We Protect Your Information

At ek888, protecting your personal information is our top priority. This Privacy Policy clearly explains what data we collect, why we collect it, how it is used, and what rights you have.

Last updated: January 2026
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GDPR Follow

Your Data Is Secure

Ek888 never sells your personal data to third parties.

1Introduction

Ek888 is an international-standard online gaming platform that places the highest importance on protecting its members' personal information. This Privacy Policy ("Policy") applies to the ek888 website, mobile app, and all related services.

This Policy explains what data we collect, why we collect it, how it is used and protected, and what rights you have. ek888 never sells your personal information to third parties.

Please note: By registering or using ek888, you agree to this Privacy Policy. If you have any questions, feel free to reach out to our support team.

This Privacy Policy has been developed in accordance with GDPR and international data protection standards. ek888 reviews and updates this policy on a regular basis.

2What data we collect

Ek888 only collects information that is necessary to provide our services. We collect two types of data:

Information you provide directly:

  • Full name (as shown on national ID)
  • Date of birth & age
  • Mobile number and email address
  • Payment information (bKash/Nagad/Rocket number)
  • Identity verification documents (NID, passport)
  • Account password (stored in encrypted form)

Automatically Collected Data:

  • IP Address & Device Type
  • Browser & operating system information
  • Pages visited on the site and time spent on each
  • Login time & date
  • Gaming & Betting History
  • Transaction History
Data Type Purpose of Collection Mandatory?
Name & contact informationAccount Creation & CommunicationYes
Identity documentsKYC verification and age confirmationFor withdrawals
Payment informationTransaction processingYes
Device & IPSecurity & Fraud PreventionAutomatic
Gaming HistoryService Improvement & PersonalizationAutomatic

3How Your Data Is Used

Ek888 uses collected data solely for the purposes listed below — never for anything beyond that.

  • Account Management: Registration, login, and password recovery
  • Identity verification: Age and identity verification (KYC)
  • Transaction Processing: Processing deposits & withdrawals
  • Customer support: Support & Dispute Resolution
  • Security: Prevention of Fraud, Money Laundering & Abuse
  • Legal Obligations: Compliance with Regulatory Requirements
  • Service Improvement: Improving your platform experience
  • Promotions: Promotional offers and bonus updates sent only with your consent
Important: ek888 never sells your data to advertisers or third parties. You can unsubscribe from promotional emails at any time.

4Cookies & Tracking Technologies

Ek888 uses cookies to ensure the site functions properly and to enhance your experience.

Cookies we use:

  • Essential Cookies: Required for core site functions (login sessions, security) — these cannot be disabled.
  • Performance Cookies: To monitor site speed and performance.
  • Functionality Cookies: To remember your preferences such as language and theme.
  • Analytics Cookies: To understand how the site is used (Google Analytics).

You can manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some features on the site.

5Data Sharing & Third Parties

Ek888 may share data only in limited circumstances and strictly on a need-to-know basis.

When data may be shared:

  • Payment Processing: Transaction details via payment gateways such as bKash, Nagad, and Rocket
  • Legal Obligations: When required by court order or government authority
  • Security Providers: To prevent fraud or illegal activity
  • Technology Service Providers: Only for server, hosting, or analytics services, and under confidentiality agreements
Rest assured: All third parties we work with are bound by strict confidentiality agreements and are not permitted to use your data for their own purposes.

6Data Security Measures

Ek888 uses industry-standard security measures to keep your data safe.

  • SSL/TLS Encryption: All Data Transfers Are Encrypted
  • Password Hashing: Passwords stored using the bcrypt algorithm
  • Two-Factor Authentication (2FA): Additional login security options
  • Firewall & DDoS Protection: Cyber Threat Prevention
  • Regular Security Audits: By third-party experts
  • Restricted Access: Only authorized personnel can access your data

Keep in mind that no one can guarantee 100% security on the internet. That's why it's important to keep your password strong and never share it with anyone.

7Data Retention Period

Ek888 does not retain your data for longer than necessary.

  • While your account is active: All data is retained
  • After Account Closure: Up to 5 years where required by law
  • Transaction records: 7 years as required by financial regulatory authorities
  • KYC Documents: 5 years after account closure
  • Cookies: Session cookies are deleted when the browser is closed; persistent cookies last up to 2 years

Once the designated retention period ends, data is automatically deleted or anonymized.

8Your Rights

As an ek888 member, you have the following rights over your personal data. Contact our support team to exercise any of these rights.

Right to Access — Request details on what personal data we hold about you.
Right to correction — Request a correction if any of your information is inaccurate or out of date.
Right to Erasure — Request deletion of your data where there is no legal obligation to retain it.
Right to Restrict Processing — Request that we restrict how your data is used for specific purposes.
Data Portability — The right to receive your data in a machine-readable format.
Right to Object — Request to opt out of marketing communications.

We aim to respond to all requests within 30 days. Complex cases may take longer — but we'll keep you informed.

9Children's privacy

Ek888 strictly prohibits the use of its services by anyone under 18. We do not knowingly collect personal information from minors.

If we discover that a minor has registered by mistake, the account will be deactivated immediately and any collected data will be deleted.

If you believe your child has been using ek888, please contact us at support@ek888.im.

10Privacy Policy updates

Ek888 may update this Privacy Policy as needed. For any significant changes, you will be notified in advance by email or an on-site notification.

Continued use of ek888 after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

The "Last Updated" date at the top of the page always reflects the most recent change.

11Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@ek888.im
  • Live Chat: Available 24/7 at the bottom-right corner of the site

We will respond to your request within 30 days.

To learn more: Our Terms & Conditions and Responsible Gaming Also see page.

Why your data is safe with ek888

We protect your privacy through every technical and procedural safeguard available.

End-to-end encryption

All your data is encrypted using SSL/TLS technology, so no one can intercept or read it in transit.

Your Data Is Never Sold

Ek888 never sells your personal information to advertisers or third parties — that is our commitment to you.

International standards

Data is managed in accordance with GDPR and international data protection standards.

Restricted Access

Only authorized personnel can access your data. Every access is logged.

Regular security audits

Regular security audits are conducted by third-party experts to identify and address any vulnerabilities.

Your control

View, update, or request deletion of your personal data — full control is in your hands.

Play in a Safe Environment at ek888

Your privacy is protected — register now and experience a platform you can trust

Privacy FAQs

Never. ek888 does not sell your personal data to any third party. Limited information is shared only where necessary to deliver our services (such as with payment gateways), and only under strict contractual agreements.

Yes. To view, correct, or request deletion of your data, email us at support@ek888.im or reach out via live chat. We will respond within 30 days.

Payment information is protected with SSL/TLS encryption. Only the data necessary to complete a transaction is sent to payment gateways such as bKash, Nagad, and Rocket. Full payment details are never stored on ek888's servers.

Every promotional email includes an "Unsubscribe" link at the bottom — just click it to opt out. You can also contact our support team to stop receiving emails.

After your account is closed, certain data may be retained for up to 5–7 years as required by law and regulatory obligations. After that period, all data is permanently deleted.
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